ITIL Expert – Managing Across the Lifecycle


The ITIL MALC (Managing Across the Lifecycle) Certification quantify and validates a individual understanding of the key topics of the ITIL framework and its implementation to achieve management objectives. This program is built to give you understanding of the management aspects of the ITIL Service Lifecycle and integrate service management processes. This is the final module in attaining ITIL Expert Certification in IT Service Management.

Course description

The ITIL Expert certification – Managing Across the Lifecycle (MALC) benefits individual in both professional and personal development which helps them to advance there career and progress within the IT Service Management area.

Managing Across the Lifecycle is the culmination of the journey to ITIL Expert which is aimed to those who really wish in demonstrating the knowledge of the ITIL scheme in its entirety. The MALC Certification is awarded to candidate who have already attained a range of ITIL Certifications and have a good knowledge and skills base in ITIL best practices.

To achieve the ITIL Master level, which is the highest and final certification within the ITIL scheme, One need’s to achieve the ITIL Expert certificate first. The stages in ITIL are linked so that one can implement and live service-level combined service management in practice, rather than separately.

 Target audience

Chief information officers

Senior IT managers

IT managers


IT professionals

IT operations practitioners

IT development practitioners

Course Features

    • Language – English

    • Skill level – Advance

    • Duration – 2 days

    • Liked by – 2574

    • Mode – Classroom / Online

Benefits to Individual

Achieve ITIL Expert status and distinguish yourself from your peers, through one of the most sought-after certifications in IT Service Management

Helps in Gaining a well-rounded, superior knowledge and skills-base to be able to implement and direct ITIL® best practice

Helps to Get the right skills so you can take on a management, leadership or consulting role within IT Service Management

Benefits to Organization

Helps in Improving service alignment of an Organization.

Gives an understanding on how organization can apply the ITIL processes to achieve its goals and service excellence.

Flexibility & Organization agility can be improved.

Key concepts of the service lifecycle

Communication and stakeholder management

Integrating service management processes across the service lifecycle

Managing services across the service lifecycle

Governance and organization


Implementing and improving service management capability

Course Duration

2 Days

Multiple choice examination questions

10 questions per paper

35 marks required to pass (out of 50 available) - 70%

120 minutes duration

Closed book

Certification by



17 credit points

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