ITIL Release, Control and Validation (RCV)


The ITIL RCV (Release, Control and Validation) Certification is one of the modules of ITIL Capability Stream which has been designed to build organization’s understanding of the ITIL Service Transition processes. This framework ensures that the transitional changes are effectively managed, and the new services gets validated and tested and the release and deployment unit fulfil the organization requirements. It also guides on evaluating change and assist in uplifting the decision-making process.

Course description

The Release, Control and Validation (RCV) is the one of the modules from ITIL Service Capability Stream which mainly focuses on practical application of RCV practices which helps enabling the successful planning, testing and implementation of new services that meet the organization’s or user’s needs.

The course content is mainly based on the practice guidance contained in the ITIL Service Transition Publication.

The RCV course is so well designed which helps to develop individuals and organizations understanding of the ITIL Service Transition processes ensuring transitional changes are effectively managed, new services are tested and validated.

The Course also helps you providing guidance on evaluating change and managing knowledge to improve decision making processes.

 Target audience

IT Strategists

Service designers

Delivery Managers

IT architects

Chief information officers (CIOs)

IT planners

Chief technology officers (CTOs)

IT consultants

Supervisory staff

IT audit managers

IT security managers

Course Features

    • Language – English

    • Skill level – Intermediate

    • Duration – 2 days

    • Liked by – 1747

    • Mode – Classroom / Online

Benefits to Individual

Allows to learn quickly to the new service requirements.

Helps an individual to understand how new and changed services of the organisation can be aligned.

Helps an individual to improve success rate of change.

Benefits to Organization

Unexpected clashes and dependencies can be reduced.

Successful change can be observed in higher volume.

Flexibility & Organization agility can be improved.

New or changed service release can be evaluated consistently and rigorously.

Ensure transitional changes of organization are effectively managed

Introduction to release, control and validation

Change management

Service asset and configuration management

Service validation and testing

Release and deployment management

Request fulfilment

Change evaluation

Knowledge management

Release, control and validation roles and responsibilities

Technology and Implementation Considerations

Course Duration

2 Days

Multiple choice examination questions

Eight questions per paper

28 marks required to pass (out of 40 available) - 70%

90 minutes’ duration

Closed book

Certification by



ITIL Foundation Certification Completion

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