VeriSM Foundation

25,000/-

VeriSM describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. Rather than focusing on one prescriptive way of working, it helps organizations to respond to their consumers and deliver value with integrated service management practices. The VeriSM Foundation certification builds the fundamental skills and knowledge enabling individuals to participate in a service organization and to deliver value to the consumer.

Course description

VeriSM Foundation includes a unique management mesh, the guidance for choosing the appropriate management practices to establish the product or service.

Generally, VeriSM Foundation focusses on the VeriSM model which emphasizes the focus on value, on outcomes and an organization’s goals.

It gives context to Service Management in the digital age and looks at how emerging technologies and progressive management practices can be applied to add value for the consumer.

VeriSM Foundation consist of following main Subjects,

Technical Benefits:

  • The Service Organization
  • Service Culture
  • People and Organizational Structure
  • The VeriSM Model
  • Progressive Practices
  • Innovative Technologies
  • Getting Started

 Target audience

IT Professionals

IT Service Owners

IT managers, IT directors, Executives, Stakeholders

Course Features

    • Language – English

    • Skill level – Beginner

    • Duration – 2 days

    • Liked by – 1287

    • Mode – Classroom / Online

Benefits to Individual

Helps an individual being part of a growing community.

Helps an individual being a sought after pioneer in delivering service management for the digital age.

Benefits to Organization

Helps driving internal engagement and making changes that matter to the customer

Helps delivering new product development and service management practices that put your business first

Helps in Implementing service management which adds value to your business, making you more valuable in the marketplace

The Service Organization

Service Culture

People and Organizational Structure

The VeriSM Model

Progressive Practices

Innovative Technologies

Getting Started

Course Duration

2 Days

65% marks required to pass

40 Multiple Questions

60 minutes duration

Closed book

Certification by

EXIN

Prerequisites

DevOps Foundation certification course

Completion of pre-class assignment

Any Questions?

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