ITIL® 4 Specialist: Sustainability in Digital and IT Training Course

Learning Objectives of ITIL® 4 Specialist: Sustainability in Digital and IT(SDIT) Course

The ITIL® 4 Specialist: Sustainability in Digital and IT module's learning objectives are intended to provide professionals with a comprehensive understanding of sustainability principles and practises in the context of digital and IT service management. The principal objectives of the The ITIL 4 Specialist: Drive Stakeholder Value (DSV) course are as follows: 

• Understand Sustainability Concepts: Acquire a thorough comprehension of sustainability concepts, such as environmental impact, social responsibility, and the significance of sustainable practises in the digital and IT domains. Discover the global sustainability challenges and the organisations' role in addressing them. 

• Integrate Sustainability into Service Management: Learn how to incorporate principles of sustainability into service management practises and procedures. Learn how to consider environmental and social impact during the design, transition, and operation phases of a service, ensuring that sustainable practises are integrated throughout the service lifecycle. 

• Conduct Environmental Impact Assessments: Acquire the knowledge and abilities necessary to conduct environmental impact assessments in the digital and IT domain. Learn methodologies for assessing and evaluating the environmental footprint of IT services, identifying enhancement opportunities, and making data-driven decisions to reduce environmental impact. 

• Sustainable Service Design and Transition: Learn how to incorporate principles of sustainability into the design and transition of services. Understand eco-design principles, sustainable procurement practises, energy-efficient infrastructure factors, waste reduction strategies, and sustainable sourcing strategies. 

• Social Responsibility in IT: Recognize the significance of social responsibility in the digital and IT fields. Learn about ethical considerations, diversity and inclusion, community engagement, and IT initiatives that promote social impact. 

• Governance and Compliance for Sustainability: Acquire knowledge of sustainability-related governance and compliance aspects in digital and IT service management. Learn how to integrate sustainability into governance frameworks and compliance practises by understanding relevant frameworks, standards, and regulatory requirements. 

• Measurement and Reporting: Learn how to measure and report key performance indicators and sustainability-related metrics (KPIs). To demonstrate the organization's commitment to sustainability, one must comprehend the creation of sustainability dashboards, reporting frameworks, and effective stakeholder communication.