ITIL® 4 Leader: Digital and IT Strategy (DITS) Training

Course Package

ITIL® 4 Leader: Digital and IT Strategy (DITS) Course Features

Learning objectives of ITIL® 4 Leader: Digital and IT Strategy (DITS) 

• Understand the Scope and Objectives of DITS: Gain a thorough understanding of the module's intent and scope. Understand the fundamental concepts, principles, and practises of digital and IT strategy, including its alignment with business objectives and its role in driving organisational success. 
   

• Understand the Strategic Environment: Develop a comprehension of the strategic context in which digital and IT strategies are developed. Examine determinants of the strategic landscape, such as market dynamics, customer expectations, emerging technologies, and industry trends. 
   

• Define Digital and IT Strategies: Learn how to define digital and IT strategies that are aligned with the vision, mission, and business objectives of the organisation. Comprehend the process of conducting a strategic analysis, identifying strategic initiatives, and developing a comprehensive strategy that encompasses technology, people, processes, and governance. 
   

• Align Digital and IT Strategies with Business Goals: Learn how to align digital and IT strategies with the organization's business goals and objectives. Understand the importance of ensuring that technology initiatives directly contribute to the organization's success and competitive advantage. 
   

• Manage Organizational Change: During the implementation of digital and IT strategies, gain insight into managing organisational change. Learn change management principles, techniques, and best practises to surmount organisational resistance, promote adoption, and establish a culture of innovation. 
   

• Manage Organizational Change: The ITIL® 4 Leader: Digital and IT Strategy (DITS)module acknowledges the significance of change management and leadership in the implementation of digital and IT strategies. It provides guidance on effectively managing organisational change, fostering an innovation culture, and leading digital transformation initiatives. 
   

• Evaluate and Manage Risks: Understand how to identify, evaluate, and manage digital and IT strategy risks. Learn frameworks and techniques for risk management in order to mitigate potential hazards and ensure the successful execution of strategic initiatives. 
   

• Professional Development: The ITIL® 4 Leader: Digital and IT Strategy (DITS)module provides professionals with the opportunity to enhance their career prospects and professional development. The certification verifies their competence in digital and IT strategy, demonstrating their capacity to contribute to the development and success of the organisation. 
   

• Drive Innovation: Explore strategies for fostering innovation within the organization. Understand how to leverage emerging technologies, encourage experimentation, and create an environment that promotes creativity and continuous improvement. 
   

• Financial Management and Governance: Acquire knowledge of the principles and practises of financial management as they pertain to digital and IT strategies. Comprehend how to effectively allocate resources, monitor financial performance, and ensure governance and compliance for strategic initiatives. 
   

• Measure and Monitor Performance: Learn how to establish performance metrics and measurement frameworks to track the efficacy and influence of digital and IT strategies. Recognize the significance of data-driven decision making and continuous improvement in attaining strategic goals. 
   

• Leadership and Communication: Develop the requisite leadership and communication skills to drive digital and IT strategies. Learn how to effectively convey the strategic vision, engage stakeholders, and motivate teams to achieve strategic objectives. 
   

Target audience  

The ITIL® 4 Leader: Digital and IT Strategy (DITS) module is intended predominantly for IT professionals involved in strategic planning, governance, risk management, and continuous improvement within an IT service organisation. The target audience for the DITS module includes: 

• IT Managers and Leaders 

• Digital Transformation Managers 

• IT Strategy Managers 

• IT Governance Professionals 

• Business and IT Consultants 

• Senior Executives and Directors 

• IT Professionals Seeking Career Advancement 

Pre-requisites 

Exam and Certification information of ITIL® 4 Leader: Digital and IT Strategy (DITS) 

This certification has 2 part exam 

Part 1 Exam 

Case Study:  

• No. of Case Studies: 4 

• Exam duration: 60 minutes each 

• Exam Format: All four assignments are based on a case study which describes three companies engaged in service relationship. All assignments address two assessment criteria (ACs). There is one dedicated AC that all the assignments are focused on, which is AC: ‘Relate the ITIL guiding principles to all aspects of Digital and IT Strategy’. 

• Pass Marks: 32 out of 40 (75%) 

• Exam Type: Open Book 

Part 2 Exam 

Exam Details: 

• Pre-Requisite: Clear all the 4 Case Studies with a minimum of 30 marks out of 40 

• No. of Questions: 30 

• Exam Duration: 60  minutes 

• Exam Format: Multiple Choice Questions (MCQ) 

• Pass Marks: 21 out of 30 (70%) 

• Exam Type: Closed Book 

ITIL® 4 Leader:(DITS) Training Course Certification Journey